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Customer Service - Overview

Customer Service

Hartsfield-Jackson Atlanta International Airport’s Customer Service office is open seven days a week to address passengers' questions, comments or concerns. The more than 150 members of our customer service and volunteer staff are conveniently located at information desks throughout the terminal and each concourse in the Transportation Mall. Most of the customer service staff are bilingual and are essential in the Airport’s mission to be the world’s best airport by exceeding customer expectations.

Hours 8:15 a.m. to 5 p.m. Monday through Friday.

Customer Service Direct Line: (404) 209-2920

Airport Information: (24 Hours) (800) 897-1910 or (404) 530-7300

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